Support Services

IPS Intelligent Video Software provides its partners a qualified 3rd level support in case of technical problems with IPS software solutions. Experienced specialists from the IPS support team are under the support hotline available and help actively in word and deed. Partners receive the optimal support to solve technical problems quickly and efficiently.

If you need assistance with sales topics, our partner management will be happy to assist you. Please use the contact form for your questions.

Partner Support

The IPS partner support is available to 2nd level support specialists for technical enquiries on working days between 8 am and 5 pm (CET). 

IPS Partners may refer to the regular support hotline and helpdesk. Read More

End Customer Support

End customers may contact directly their reseller from which they have bought the IPS software solutions. 1st level support technicians may contact their 2nd level support organisation.